— conciergeHelp & support
Get unstuck. Fast.
Browse below, or skip the docs and email concierge@truckstms.com — we reply within one business day, often within an hour.
— aBy topic
Pick the area.
— 01
Getting Started
Sign-up, account setup, importing customer list and active loads.
— 02
Dispatch & Loads
Booking, assigning, status updates, BOL management.
— 03
Invoicing & QuickBooks
Connecting QB Online, invoice rules, factor portal setup.
— 04
Tracking & ELD
Connecting Motive/Samsara/HOS247, geofence setup, public links.
— 05
Drivers & Pay
Adding drivers, pay models, settlement runs, payroll exports.
— 06
Admin & Billing
User permissions, billing changes, plan upgrades, data exports.
— bMost-read
The 8 articles people read most.
- QB SETUPConnect QuickBooks Online in 4 minutes
- CSV IMPORTImporting customers and loads from another TMS
- GEOFENCEBuilding geofences around shippers and receivers
- FACTORConnecting your factor and pushing invoices
- DRIVER PAYConfiguring per-mile vs. percentage pay
- SMSCustomizing driver SMS templates
- USER ROLESAdding dispatchers, accountants, and admins
- EXPORTPulling all your data with one click